Privacy Policy

Unit Savings LLC ("Unit Savings," "we," "our," or "us") provides professional ground-access outdoor AC condenser coil and fin cleaning for homes and select businesses. We provide a cleaning-only service and do not provide diagnostics, repairs, refrigerant work, or modifications.

We may collect the following categories of information:

• • Contact information (name, phone number, email address)
• • Service information (property address, unit count, access notes, scheduling details)
• • Quote request information (messages, photos you submit, site details)
• • Booking/payment information processed through our scheduling/payment providers (such as Square)
• • Website usage information (basic analytics, device/browser data, or cookies if enabled)
• • Service documentation (including before/after photos when used for documentation or customer confirmation)

We collect information in the following ways:

• • When you fill out a quote form or booking form
• • When you contact us by phone, email, or website form
• • When you book and pay through Square or related scheduling tools
• • When you browse our website (through cookies or analytics tools, if enabled)
• • When you provide photos or property access details before service

We use collected information to:

• • Provide quotes and respond to inquiries
• • Schedule, confirm, and perform services
• • Communicate about appointments, access, and service conditions
• • Process payments and maintain booking records
• • Document completed work (including before/after photos when applicable)
• • Improve our website, communications, and service workflow
• • Comply with legal obligations and protect our business rights

We use third-party service providers to help operate our business, including booking, payments, and website infrastructure. For example, payment processing and certain scheduling functions may be handled by Square. We may also use website hosting and form/communication tools.

These providers process information according to their own privacy policies and security practices. We do not store full payment card details on our own website or servers.

If you contact us or book service, we may contact you by phone, email, or text message regarding:

• • Quotes and estimate follow-up
• • Appointment confirmations and reminders
• • Access or scheduling issues
• • Service-related updates or documentation

We do not send unrelated promotional messages excessively. You can request that we stop non-essential communications at any time.

We may take photos related to service documentation, including before/after images of outdoor condenser coils and fins. These photos are primarily used for:

• • Confirming service completion
• • Documenting service condition and scope
• • Internal records and quality control

If we wish to use service photos for marketing or public display, we will do so in a way that avoids exposing sensitive personal information or identifying details whenever reasonably possible.

We do not sell your personal information.

We may share information only as reasonably necessary to:

• • Operate our website and business systems
• • Process booking and payments
• • Communicate with you about requested services
• • Comply with law, legal process, or enforceable governmental requests
• • Protect the rights, safety, and property of Unit Savings or others

We retain information for as long as reasonably necessary to operate our business, maintain service and payment records, resolve disputes, comply with legal obligations, and enforce agreements. Retention periods may vary depending on the type of information and applicable law.

We use reasonable administrative, technical, and operational measures to protect information we control. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may contact us to:

• • Request updates or corrections to contact information
• • Ask questions about how your information is used
• • Request deletion of certain information, where applicable
• • Request we stop non-essential communications

We may need to retain certain information for legal, tax, payment, recordkeeping, or service-related reasons.

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date above. Continued use of our website or services after changes are posted indicates acceptance of the updated policy.

If you have questions about this Privacy Policy, contact: